Cancelling or rescheduling under 24 hours before the appointment (or ‘no shows’) will result in a cancellation fee (50% of the service) being charged. The fee must be paid before you can rebook.
Please note: Cancelling and rescheduling can be done via the link in your confirmation of appointment/reminder email or by calling us directly at 808-462-0825.
Waiver of Liablity
I understand there are risks associated with having artificial eyelashes applied to and/or removed from my existing eyelashes, and that notwithstanding the utmost of care in the application or removal of these products, there still exist risks associated with the procedure and product itself, which include, without limitation, eye irritation, eye pain, discomfort, and, in rare cases, blindness even when applied in the usual manner.
If I experience any irritation, redness, puffiness, itchiness, an allergic reaction, or any other side effect of this procedure, I will contact a medical doctor immediately.
As part of this procedure, I understand that a certain amount of eyelash adhesive material will be used to attach the artificial eyelashes to my existing eyelashes. Even though the eyelash extension artist may apply or remove my eyelash extensions in the usual manner, I understand adhesive material may become dislodged during or after the procedure, which may irritate my eyes, or may require further follow-up care at my own expense to prevent damage to my eyes. I also understand there is more than one technique for applying eyelash extensions to my eyelashes, and I will not attribute any liability to the eyelash extension artist as a result of this procedure or the use and care of these lashes.
As part of the removal procedure, I understand that a certain amount of chemical adhesive remover is applied to existing adhesives and a reaction occurs to dissolve the adhesive that results in the thinning of the remover. Even though the eyelash extension artist may apply or remove my eyelash extensions in the usual manner, I understand the liquid remover may seep into my eyes, which may irritate my eyes or require further follow-up care at my own expense to prevent damage to my eyes.
I also agree to defend, indemnify, and hold harmless the eyelash extension artist from any and all claims, actions, expenses, damages and liabilities, including reasonable attorneys’ fees which might be asserted against her as a result of my having this procedure performed, or my purchase of these eyelash extension products from her.
By accepting our service, I Agree to this Waiver of Liability
Appointment confirmation
All appointments are confirmed by text and email. If you do not receive confirmation within 2 hours of making an appointment, please contact us as soon as possible to make sure that your appointment has been booked.
Please also do not bring guests, children or pets to your appointment.
Please make sure your lashes are clean and free from eye make-up before your appointment. If your lashes need to be cleaned during your appointment time, this will reduce the time available for the application of new lashes. It may also mean that your lashes do not last as long if there is make-up residue remaining on your lashes.
We also request that you remove contact lenses before any eyelash treatments, but they can be put straight back in after treatment.
Care and Maintenance
I agree to follow the care and maintenance instructions provided by the eyelash extension artist for the use and care of my eyelash extensions, and that if any follow up care is required due to my own mistake or negligence, or failure to follow these instructions, this will be at my own expense and risk. I understand that if I do any of the following, it may result in damage to my eyelash extensions or may cause my lashes to fall off prematurely. Knowing this I agree to follow these tips for best results:
*I will avoid touching the lashes or spending any prolonged amount of time with the lashes wet for the first 24 hours to protect my lashes.
*I will avoid oil-based eye products, as these will loosen the bond of my eyelash extensions.
*If I experience any itching or irritation, I agree to contact a medical doctor immediately and the eyelash extension artist to have the eyelash extensions removed.
*I agree to avoid using mascara and to not use an eyelash curler, perm, or tint my eyelash extensions.
*I agree to not pick, pull, or rub my eyelash extensions.
*I understand that I should not attempt to remove my lash extensions on my own or with any product, but that the procedure requires that my eyelash extensions be professionally removed. I understand that if I pick, pull on, or rub my eyelash extensions it may result in the premature temporary and permanent loss of my artificial and natural eyelashes.
Book with confidence knowing each treatment is guaranteed within the first 7 days of your appointment or we will fix it. Conditions: You must have followed aftercare instructions and you must contact us within 7 days of your last appointment. If you contact us after 7 days has passed, we cannot be held responsible for any issues and your next treatment will be charged at full price.